Cancellations & Refund Policy

for Reach Magnets

Cancellation Policy

Service-Based Projects (e.g., SEO, PPC, SMM, Website Development, etc.):

  • Cancellations must be requested in writing via email to support@reachmagnets.com.

  • If the project has not yet started, a full cancellation with no charges is possible.

  • If the project has already begun, a cancellation fee may apply based on the work completed.

  • Ongoing monthly services (like SEO or SMM) require a 7-day notice prior to the next billing cycle for cancellation.

Refund Policy

We strive for 100% client satisfaction, but in cases where you are not satisfied with our services, here’s how refunds are handled:

  • 100% Refund: If no work has been initiated on your project.

  • Partial Refund: If work has been started but not completed, the refund amount will be calculated based on the work completed.

  • No Refund:

    • If the project is completed and final deliverables have been sent.

    • For monthly services, once a month’s work has been completed.

    • For any delay caused by lack of communication or materials from the client’s side.

Exceptions

  • No refunds are provided for promotional, discounted, or bundled service packages.

  • Domain registrations, hosting services, and third-party tool integrations are non-refundable once purchased.

Modification or Rescheduling

You may request to reschedule or modify the scope of work if the service has not yet begun. Please contact our support team to discuss your options.

Need Help?

For any cancellation or refund-related concerns, please email us at:
📧 support@reachmagnets.com
We’ll review your request within 2–3 business days and get back to you with a resolution.